"Incus' business style and communication with my clients has always been second to none. They make everything uncomplicated and my clients love them. No issues with Incus, happy to recommend them."
Patrick O'BrienConsultant / Project Manager for Finance
"...since taking on Incus I have not missed one call day or night and also they will do all my calendar entries, my confirmations with new staff to remind them the day before their interview...after using around 10 different call answering services in the past, none of them did half the things as well as Rachel and her team do here at Incus."
Charlie MortonRecruitment / HR
"I run a very busy restaurant and needed help with my social media, Live Chat, telephone answering and overall business support. Incus got me organized, helped improve my bookings and social media presence. In my business, things change week to week, and Incus kept up and kept going. Their price plans are good too, and they can flex with me when my season changes. Recommended."
"Incus have helped my business no end. As a busy technology company, we deliver complex telecom solutions every day. We realised that our engineers were taking too much time with admin and not enough time delivering solutions, i.e. earning money. We approached a few contact centres but Incus stood out because of their consultative style and execution, it was very similar to our own. From day one, we saw an improvement with client engagement, roll out times and customer satisfaction. Best choice we ever made."
Sergio Tarantini IT company
"My team were getting inundated with a large volume of calls due to COVID19 and our medical practice had a lot of non-urgent enquiries that did not need a medics attention, but still had to be triaged. We did the “test-drive” with Incus, and they just got it.
Our calls were answered, and our nursing team were back doing their duties rather than tied up on assisting with calls. Happy with the service."
Matthew Bird Health Professional
I have developed an excellent working relationship with Incus, they show amazing customer care plus professionalism. I started my relationship with them after leaving a previous provider and instantly noticed the difference in quality of service. Prompt and efficient, would definitely recommend their services elsewhere.